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18

How do I access the Assist User Guide?
How to find a policy?
How to amend, cancel or NTU a policy
How to amend an inception date on a new business quotation
The Journal: What is it and where can I find it?
Hold cover – incorrect information
How to refer a risk to our underwriters
Our panel of products: How to compare features & benefits
How to edit an existing quotation with new information
How to save a quote on Assist
Generating quote documents for alternative quoted schemes
Our stance on lapse instructions and auto renewals
Do our policies auto renew?
Requoting or submitting information on a renewal
What should I do if a renewal/new business quote is over 30 days old?
How to access & print documents from Assist
Do I need my own personal user account and how to add a new user?
Deactivating / Removing users from Assist

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6

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8

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General enquiries

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For general enquiries not covered in the CE Help Hub please email agency@commercialexpress.co.uk

Queries about our terms of business agreement Our fees

Commercial Express Quotes Limited is authorised and regulated by the Financial Conduct Authority.

Authorised and regulated by the Financial Conduct Authority – 311067.

Commercial Express Quotes Ltd is registered in England and Wales at B1 Custom House, The Waterfront, Level Street, Brierley Hill, DY5 1XH.

Company No. 03862468
Copyright © 1999-2024 Commercial Express Quotes Ltd.

commercialexpress.co.uk
business@commercialexpress.co.uk
01384 473021
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