If we require additional information on a renewal, or when a renewal has been authorised and is with you as the broker, the status of the renewal will be Referred with Agent as shown below.
If you need to advise us of any information or make any changes to the policy, simply amend the renewal information by pressing Requote. This will take you into the policy itself and allow you to advise or make changes.
Once done, it will ask you to refer into us and provides you with a freetype box. Any additional comments you wish to make to the underwriter need to be entered here.
Please Note: If the renewal is over 30 days old you will need to requote the risk as New Business.